Privacy policy

Cards4Stars operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a tailored shopping experience (“Services”). The Cards4Stars store is powered by Shopify technology, which allows us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit and use the Services, make purchases through them, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy applies to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the practices regarding the collection, use, and disclosure of your information described in this Privacy Policy.

Personal Information We Collect and Process

The term “personal information” refers to information that identifies you or that can reasonably be associated with you. Personal information does not include information collected anonymously or information that has been anonymized in a way that prevents identification of or association with you. We may collect or process the following categories of personal information, including inferences drawn from it, depending on how you use the Services and where you live, and to the extent permitted or required by applicable law:

  • Contact information includes your first and last name, address, billing address, shipping address, telephone number, and email address.

  • Financial information includes credit card numbers, debit card numbers and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment information.

  • Account information includes your username, password, security questions, preferences, and settings.

  • Transaction information includes items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

  • Communications with us includes information provided in communications with us, such as when you submit an inquiry to customer support.

  • Device information includes information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage information includes information about your interactions with the Services, including how and when you use or navigate them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use our Services, communicate with us, or otherwise provide us with personal information.

  • Automatically through the Services, including from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.

  • From service providers, including when we work with them to operate certain technologies and they collect or process personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and the Services you use, we may use your personal information for the following purposes:

  • Providing, customizing, and improving the Services. We use your personal information to provide the Services, including to perform our agreement with you, process payments, fulfill orders, remember your preferences and products that interest you, send account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, enable returns and exchanges, allow you to post reviews, and create personalized shopping experiences, such as recommending products related to your previous purchases. This may include using your personal information to personalize and improve the Services.

  • Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or traditional mail, and displaying online advertisements promoting products or services on our Services or on other websites, including based on items you have purchased or added to your cart or other activities on the Services.

  • Security and fraud prevention. We use your personal information to authenticate your account, provide secure payments and purchases, detect and investigate potentially fraudulent, illegal, dangerous, or malicious activity, take appropriate measures to combat such activity, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly advise against sharing your username, password, or other authentication credentials with anyone.

  • Communicating with you. We use your personal information to provide customer support, respond to your questions, provide effective services, and maintain our business relationship with you.

  • Legal reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government authorities, as well as to conduct investigations or participate in discovery proceedings in civil matters, potential or actual litigation, or other contentious proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

  • In the case of Shopify, we may disclose information to providers and other third parties that provide services on our behalf, such as IT management, payment processing, data analysis, customer service, cloud storage, order fulfillment, and shipping.

  • With business and marketing partners for the purpose of providing marketing services and displaying advertisements to you. For example, we use Shopify to provide personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to opt out of sharing your information for personalized advertising and marketing based on your online activity across different merchants and websites.

  • When you ask us to disclose certain information to third parties, request that we do so, or consent to such disclosure, for example for product shipping or in connection with your use of social media widgets or login integrations.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including in response to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect and defend the Services, our rights, your rights, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve them. Information provided through the Services will be transferred to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, in order to provide services to you. In addition, to secure, develop, and improve our business, we use certain advanced Shopify features that contain data and information obtained from your interactions with our Store, other merchants, and the Shopify platform. To provide these advanced features, Shopify may use personal information collected during your interactions with our Store, other merchants, and the Shopify platform. In such circumstances, Shopify is responsible for processing your personal information, including responding to your requests regarding the exercise of your rights relating to the use of your personal information for these purposes. To learn more about how Shopify uses personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise applicable rights regarding your personal information here: Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites and other online platforms operated by third parties. If you navigate to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other rules and terms. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public locations, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitations on how we or the third party may use it. Our inclusion of such links does not, by itself, constitute an endorsement of the content on such platforms or their owners or operators, except where explained in the Services.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from children below the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge of “sharing” or “selling” (as those terms are defined under applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “complete security.” Furthermore, any information transmitted to us may not be secure while being transmitted. We advise against using insecure channels to send us sensitive or confidential information.

The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide Services to you, comply with legal requirements, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have all or some of the following rights regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may refuse your request to the extent permitted by law.

  • Right to access/information. You may have the right to access the personal information we hold about you.

  • Right to deletion. You may have the right to request deletion of the personal information we hold about you.

  • Right to correction. You may have the right to request correction of inaccurate personal information.

  • Right to data portability. You may have the right to obtain a copy of your personal information and, in certain circumstances and subject to certain exceptions, request that it be transferred to a third party.

  • Managing communication preferences. We may send you promotional emails, and you may opt out at any time using the unsubscribe option provided in our emails. If you opt out, we may still send you non-promotional emails, such as those relating to your account or orders.

If you are a resident of the United Kingdom or the European Economic Area and are subject to the exceptions and limitations provided by local law, in addition to the rights described above, you may have the following rights:

  • Right to object to processing and restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.

  • Withdrawal of consent: Where we require your consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated in the Services or by using the contact details below. To learn more about how Shopify uses your personal information and the rights you may have, including rights relating to Shopify’s processing of your data, please visit https://privacy.shopify.com/pl.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as required by applicable law. Under applicable law, you may authorize an agent to submit requests on your behalf regarding the exercise of your rights. Before accepting such a request from an agent, we will require proof that the agent has been authorized to act on your behalf, and we may also ask you to directly confirm your identity. We will respond to your request within the period required by applicable law.

Complaints

If you have complaints regarding the way we process personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or to lodge a complaint with your local data protection authority. A list of the competent supervisory authorities for data protection in the EEA can be found here.

International Data Transfers

We may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized data transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant supervisory authority in the United Kingdom, unless the data is transferred to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on this website, update the “Last Updated” date, and notify you of changes in accordance with applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by telephone at 575 936 056, by email at cards4stars@gmail.com, or by post at ul. Leszczynowa 2A/1, 61-160 Czapury, Poznań County, Mosina Municipality, GREATER POLAND, Poland.

In accordance with applicable data protection laws, we are the controller of your personal information.